BOOKING CONDITIONS

Please read all these booking conditions carefully and ensure all tour participants are provided with a copy

RESPONSIBILITY

Gullivers Sports Travel Pty Ltd (which expression shall for the purpose of these conditions include and parents subsidiary affiliate or associated company and hereinafter shall be called “the Company”) acts only as agents for the hotels, airlines, bus or car companies, railroads, steamship lines, or owners or contractors providing accommodation, transportation or other services, and all coupons, exchange orders, receipts, contacts and tickets issued by the Company are issued subject to any and all tariffs, terms and conditions under which any accommodation, transportation or any other services whatsoever are provided by such hotels, airlines, bus or car companies, railroads, steamship lines or owners or contractors.  The Company shall not be liable or responsible for death of or injury to any person or loss of or damage to any property or otherwise (including baggage) whether due to its servants agents or employees negligence or otherwise arising out of or in connection with any accommodation transportation or other services or resulting directly or indirectly from acts of God, dangers incident to the sea, hijack, fire, breakdown in machinery or equipment, acts of governments or other authorities, de jure or de facto, wars, whether declared or not, hostilities, civil disturbances, strikes, riots, thefts, pilferage, epidemics, quarantines, medical or customs regulations delays or cancellations of or changes in itinerary  or schedules or overbookings or defaults, or from any causes beyond the Company’s control or through the acts of default of the hotels, airlines, bus or car companies, railroads, steamship lines or owners or contractors providing accommodation, transportation or other services or for any loss or damage resulting from improper or insufficient passports, visas or other documents and that neither the Company nor its servants agents or employees shall be or become liable or responsible for any additional expenses or liability sustained or incurred by the tour members as a result of any of the foregoing causes.  All prices quoted are subject to change without notice having regards to unforeseen circumstances, foreign exchange fluctuations and variations in airline operating costs including but not limited to say an escalation of fuel prices.  Unused services cannot be refunded or exchanged.  The Company reserves the right to cancel the tour and/or modify the itineraries in any way it thinks desirable and further reserves the right to decline to accept any person or any tour and may substitute hotels where necessary.  The issuance and acceptance or receipts, tickets, vouchers, coupons or travel orders shall be deemed consent to the above.

Tour Prices: 

Tour prices are based on costs in effect at 2nd October 2020. Costs will also depend on availability of all services/inclusions quoted on at time of booking. These costs are subject to the group travelling together throughout the tour. Any variation will incur an amendment fee and may also jeopardise the costs for the rest of the group. Prices are based on the tour numbers stipulated on the itinerary. Any change in tour numbers will result in a revised tour price. All costs shown are subject to alteration (up or down) due to exchange rate fluctuations (based on the selling rate) and increases in land and air costs which may arise between now and the date of departure

Payments Schedule:

Full payment required at time of booking.

Cancellation charges per tour member: (Notice of cancellation must be made in writing)

From time of booking through to commencement of booking: Nil refund

Special note:

At this time, the COVID-19 pandemic is still a fluid situation. If the reason for your cancellation is a direct result of the Australian Government introducing restrictions which prevents you from proceeding with your intended plans, your booking is refundable less a $50.00 administration fee per person. 

Insurance Protection: 

We strongly recommend you have Travel Insurance. Policies are available from Gullivers Music Travel. If you choose to be covered for Travel Insurance with an alternative provider such as a credit card company, we recommend that you thoroughly check the policy wording for levels of coverage. Please ensure you are given a policy number and your policy includes 24hr emergency contact and assistance during your holiday.

Travel Advisories:

We strongly suggest that you consult the Department of Foreign Affairs (DFAT) website and register (either group or individual) so that you are kept up to date with any travel warnings or advisories that may be in place for your destinations (www.dfat.gov.au). You should also advise DFAT of your travel details such as date of departure and itinerary.

Travel and Immunisations

It is essential that all tour participants discuss their personal travel plans with a health professional to ensure you have the correct vaccinations for your trip and any booster doses of childhood vaccinations you may need.

For further information, visit the following website to check the current health alert and warnings for the destination/s you are visiting - http://smartraveller.gov.au/guide/all-travellers/health/Pages/default.aspx

Booking Conditions Complaints and Enquiries

If you have any queries or complaints about our Booking Conditions please contact us at:

Mail: PO Box 1287 SYDNEY  NSW 2001       Phone: +61 2 9267 8655

Email:  gullivers@gullivers.com.au

 

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TEL +61 (0) 2 9267 8655

FAX +61 (0) 2 9261 4361

Toll Free 1300 307 077 (Australia Only)

gullivers@gullivers.com.au

 

Level 8, 283 George Street
Sydney NSW 2000

PO Box 1287, Sydney NSW 2001

CONTACT US
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